During a pandemic and recovery from it, how can public libraries:
- Support and accommodate staff, including those:
- who are most vulnerable to COVID-19 once physical services resume?
- who have child/elder care obligations?
- who may come to work sick rather than provide medical notes?
- experiencing mental health issues arising from, or exacerbated by, COVID-19?
- Meet their obligations to provide a safe work environment, including:
- responding to staff fears and anxiety about safety in the workplace?
- ensuring a safe workplace and constructively addressing work refusals?
- determining what PPE or public health measures will be required?
- Manage the recall process for staff who are laid off/on leave?
- Contemplate continued remote work arrangements?
- Build agile workplace cultures to respond quickly and innovate rapidly?
- Promote a change positive culture in times of uncertainty and rapid evolution?
- Motivate employees and increase staff engagement in difficult times?
- Develop competencies
- to deliver trauma informed approaches to support each other?
- learn to collaborate, communicate and deliver services and programs virtually?
- Support leaders in identifying and developing the skills and competencies needed in an unprecedented crisis and in a time of ongoing uncertainty for staff?
