- Australia re-opening checklist
- Strategic communications PowerPoint
- Re-opening news release
- Social distancing poster templates
- Miscellaneous resources
- Social media samples
- Crisis to recovery: alerts; initial response; closure notice; messaging from staff; crisis management post
- Program and service promotion: notices; at-home activities; expanded services; online programs; story time with special guests; online reference centre
- Re-opening: 10-day countdown; 5-day countdown; 1-day countdown; open; sample messages
- Other Library Samples: Key messages and FAQs; CPL communication plan; CPL closure and staffing plan; VPL kids’ content guidelines
- Other Resources: develop your voice worksheet; develop key messages worksheet
- Tips: how to film yourself at home; how to use FB Live
French Resources
- Les services au public – Considérations entourant la réouverture : Communication, pp. 2-3 – Bibliothèques et archives nationales du Québec.